Customer Service/Inside Sales

This position will be responsible for working with existing and new customers for the company’s automotive aftermarket business unit. 

Responsibilities:

  • Function as primary point of contact for customers. Available to manage and resolve any technical or administrative issues or concerns.
  • Cross-collaborates with functional departments within the company to ensure program and customer requirements are being fulfilled.
  • Work with potential new customers to define their requirements, set expectations, and generate new orders.
  • Set-up and maintenance of the customer database, lead generation and management processes (through CRM software).
  • Enter new Purchase Orders, provide visibility on backlog, track new orders and maintain visibility on order schedule status.
  • Create quotes and review pricing for current and new products.

Desired Skills:

  • Bachelor Degree in a relevant field of study desired, but not required.
  • 2+ years of experience in the automotive aftermarket industry and/or wheel related experience would be a plus.
  • B2B and Inside Sales Experience
  • Capable of utilizing all Microsoft Office Suite applications (Word, Excel, Office). 
  • Good problem solving skills, reliable and dependable.
  • Position requires excellent interpersonal and organizational skills and the ability to work well with people of diverse backgrounds.

Location

950 Richmond Ave, Oxnard, CA, US, 93030

Job Type

Full Time

Company Bio:

Located in Ventura County, AST is in the “Gateway to California’s Central Coast”, located 60 miles northwest of Los Angeles and 2 miles from the Pacific Ocean and California’s Pacific Coast Highway.

Advanced Structural Technologies (AST) is an industry leading manufacturer of rotary forged and flow formed products for the aerospace, alternative energy, automotive, and military markets.  As a fully integrated contract manufacturing business, all process steps are completed on site in AST’s Oxnard and Camarillo facilities.

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